How to disable Sberbank Mobile Bank
You will need
- - passport;
- - application to disconnect the Mobile Bank;
- - mobile phone.
The Mobile Bank service can be either disabled or blocked. The latter option is suitable for those who have lost a card or a mobile phone tied to it. To block a service, you need to send an SMS to number 900 with the phrase "Block services". In case of successful operation, a reply SMS will be received indicating that the service is no longer available. Note that when blocking the subscription fee for the mobile bank will continue to be charged.
In order to completely abandon the Mobile Bank, you must come to the branch of Sberbank and fill out a written application, which will provide the bank employee. You should have a passport and a bank card. The service will be disabled for three days, which you will be notified via SMS.
You can clarify the possibility of disabling the Mobile Bank by calling customer support 8 (800) 5555550. You will need a card number, full name. and code word.This possibility is not provided for all plastic cards, this aspect needs to be further clarified by phone.
Some Sberbank ATMs provide the ability to manage connected services, in particular, their disconnection. To do this, insert the card into the ATM and enter the pin code. The mobile bank is also automatically turned off when the card service agreement is terminated or blocked at the bank’s initiative.
If the key reason for disabling the Mobile Bank is unwillingness to pay the monthly fee, you can go to the Economy package, where it is absent.
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